*** Attention desktop Technicians ***

This is what you have been looking for – an exciting, relaxed atmosphere to exercise your professional troubleshooting, rapport, and communication skills and rise to the top of the world’s most outsourced career: Tech Support! It’s a Dream Position for anyone who’s ever thought about the joy of serving others using their incredible people skills – with great pay, incredible advancement potential, and a chance to show the world how good you are. You’ll be able to work from home if you have a reliable Computer and Internet connection. Plus, you'll be working with attractive, intelligent people who are all committed to creating better networking environments through proactive methods. DNE, Inc. is a Woodlands-Based Technology Solutions provider which is growing rapidly. We are looking for talented individuals to develop into our top Customer Support people as our business grows. Experience helps, but what we are most interested in is intelligence, a strong work ethic, strong people skills and talent for problem solving and negotiating. Great Careers like this come along once in a lifetime. Don’t let this one slip by. Send us a two-page letter, along with your resume, telling us why you would be perfect for this Position.

Results Expected:

• Achieve the highest level of client satisfaction during each and every client interaction.
• Be punctual, on time and maintain excellent verbal and written communication with DNE Helpdesk and Clients.
• The ability to solve any client network, system, computer, hardware or software issues or seek appropriate help within a timely manner.
• Keep client informed of any licensing requirements, hardware upgrades or replacements, software issues which need attention.
• Project participation, working with a team to complete a project.

Position Responsibilities:

• On-Site and Remote Client Support
• Be punctual and on time for all appointments.
• Wear clean and appropriate DNE attire.
• Making necessary recommendations to clients, as needed.
• Actively pursue training and certifications that would benefit DNE’s client base.

Minimum Requirements

• Previous Service or Communication training
• Minimum (1) MCP certification, (1) CompTIA or (1) Other Technical Certification Acceptable to DNE Standards
• Minimum 3 years experience

Term of Position:

• 90 Day Probationary period followed by a performance review
• Semi-annual reviews thereafter

No phone calls please. Submit all requests for employment to resumes@dnenetworks.com.

ABSOLUTELY NO recruiters please.